A leading healthcare service provider specializes in revenue cycle recovery process
from business office to legal services. They utilize the latest technology, best practices to achieve optimum results and maximum resolution for their clients

IMPLEMENTATION BENEFITS

  • NextGen Web Application to support Revenue Collection and Recovery Process
  • Enabling the platform for Quick Payments without registration
  • Enabling users to setup payment plans
  • Application to prompt the settlement options and discounts to increase the revenue and settling the accounts fasters
  • Integration with Hospitals & Health Care Services providers for Debt Collections Referrals, Payment Services, Insurance Details, Legal Details etc.
  • Enhanced User Experiences: Ease of use, Simplified Process, Better experience, Customised Look & Feel, Drag and drop to select/filter the fields, Better

PROJECT DETAILS

  • Build Next Generation Digital Platform with AI Powered Payment Gateway integration to enhance and optimize the Revenue collection
  • Integrate with Hospitals, Healthcare Service Providers, Insurance Providers etc.

CHALLENGES

  • Requirements are not specified and needed understand the existing application
  • Integration with existing legacy application for payment solution while new digital enterprise platform being built
  • Develop application as independent platform so that this can be white labelled to any other customer making sure that it is personized to the customer
  • Integration with secure messaging platform for secure communications
  • Setting up the business rules for settlement which are flexible and dynamic as it differs for different customers
  • Ensuring the regulatory complaisance as payment gateway integration is involved
  • Ensuring the quality assurance for all the capabilities with payment gateway as sandbox provides limited testing capabilities

  • DIGITAL

    TRANSFORMATION

  • PRODUCT

    DEVELOPMENT

  • EXTERNAL

    INTEGRATION

  • CX/UX

    DESIGN

  • CLOUD/DEVOPS

    ENGINEERING

  • ARCHITECTURE

    ADVISORY

  • QUALITY

    ASSURANCE

TECHNOLOGIES

  • Front End: ReactJS, S3 Cloud Front, HTML, CSS
  • Backend: Java Spring Boot
  • Repositories & Data Store: PostgreSQL, Redis Caching, RabitMQ
  • Workflow & Rule Engine: Custom Framework
  • Integration: Custom Framework, Forte Payment Gateway, AccuSoft eSignature
  • API Gateway Services: Zuul & Spring Cloud Gateway Services
  • Deployment: AWS Cloud Services

SOLUTION

  • NextGen Intelligent Web Application: Web Application Platform with Automated Workflow, Orchestrations, Decisions & Dynamic Rule Management
  • API First Approach through the application to promote reusability, faster development etc.
  • Setting up business rules for settlement which are dynamic and flexible depending the client
  • White labelling of the application depending on the client so it looks personalized
  • Scalable Architecture: High Availability and Fault Tolerant Architecture on AWS Cloud
  • Integration with Payment Gateway for payment solution and AccuSoft for eSignature
  • Integration with Secure Messaging Platform for any communications