A leading healthcare service provider specializes in revenue cycle recovery process from business office to legal services. They utilize the latest technology, best practices to achieve optimum results and maximum resolution for their clients

IMPLEMENTATION BENEFITS

  • NextGen Web Application to support Secure Messaging, Document Management and Emailing capabilities
  • Enhanced Customer Experience Design
  • Microservices based API First Approach through the application to promote reusability, faster development etc.
  • Enhanced capabilities with Secure Messaging Service and Secure Vault
  • Enhanced User Experiences: Ease of use, Simplified Process, Better experience, Customised Look & Feel, Drag and drop to select/filter the fields, Better

PROJECT DETAILS

  • Migrate from .NET Technologies to ReactJS and Java Spring Boot
  • Monolithic Architecture to Micro Service based architecture
  • Build Web Application to provide the secure email and document/attachment service for all the communication which Patient Advocates wants to do with business.

CHALLENGES

  • Requirements are not specified and needed understand the existing application.
  • Application migration to move digital technologies.
  • Integration with existing legacy application for payment solution while new digital enterprise platform being built.
  • Develop application as independent platform so that this can be white labelled to any other customer making sure that it is personified to the customer.
  • Integration with Outlook Plug-In and ensure users downloads the right version of the Plug-In.
  • DIGITAL

    TRANSFORMATION

  • PRODUCT

    DEVELOPMENT

  • EXTERNAL

    INTEGRATION

  • CX/UX

    DESIGN

  • CLOUD/DEVOPS

    ENGINEERING

  • ARCHITECTURE

    ADVISORY

  • QUALITY

    ASSURANCE

TECHNOLOGIES

  • Front End: ReactJS, S3 Cloud Front, HTML, CSS
  • Backend: Java Spring Boot
  • Repositories & Data Store: PostgreSQL, Redis Caching, RabitMQ
  • Workflow & Rule Engine: Custom Framework
  • Integration: Custom Framework, Twilio, AccuSoft eSign, Outlook Admin
  • API Gateway Services: Zuul & Spring Cloud Gateway Services
  • Deployment: AWS Cloud Services

SOLUTION

  • Migration of the application from .NET, MySQL platform to ReactJS, Java Spring Boot and PostgreSQL based platform.
  • User and Data Migration from 1.0 to 2.0
  • Enhancement to Secure Messaging Service (Email, Vault, Contacts, Message Package delivery Management etc.)
  • Secure Vault enhancements (Large file upload, Sort, File Handling, Search Content etc.)
  • Integration with Twilio, AccuSoft eSign, Outlook Admin