Customer Experience Design

Customer Experience Design is about focus on customer’s interaction with business at every stage leveraging human-centered design to get insights and fresh ideas, user journey map to optimize experience at all touch points and information architecture to show how information are flown

What We Offer ?

Design Thinking & Research

We help customer to innovate keeping all stake holders in mind identifying right customer journey map using our Design Thinking workshop and Design research

Design Strategy & Thinking
Human-Centered Design
User Research & Competitive analysis
User Journey Map
Information Architecture

UX Design

Leveraging our design research, user interviews, analysis, feedback and usability testing, we create excellent and innovative user experience designs

Design Thinking, Research,
Human-Centered Design
User Research & Competitive
analysis
User Journey Map
Information Architecture
Interactive Prototypes
Low-fidelity & High Fidelity Prototypes
Usability Testing
User-friendly product design

UI Development

We translate UX design into UI components which can be readily integrated with back end services and other external APIs leveraging Java Script, .NET framework, HTML, CSS/SCSS etc.

Leverage Design Thinking &
Research & UX Design
Graphical User Interface Design
leveraging frameworks

UX & UI Modernization

We assess and modernize user experience with latest frameworks to give rich user experience to legacy applications

Design Thinking & Research
Assessment from AS-IS to TO-BE
Design and Impact
UX Design
UI Development

Design Approach

Our technology expertise

Front end

HTML/CSS/SCSS, JavaScript, TypeScript
HTML/CSS/SCSS, JavaScript, TypeScript

Adobe XD, Figma and similar tools

Design Approach

Design Approach Design Strategy & Thinking, Human-Centered Design, User Research & Interviews, User Journey Map/Information Architecture, Prototypes, Usability Testing

About Cashapona

Ability to convert Ideation to reality. Seasoned team with key technical skills. Flexible delivery approach. Customer centricity with human centric design. Management commitment and involvement to “Do it Right the First Time”. Experience working in across the globe.